We want you to be completely satisfied with your purchase from Depot Catering & Cleaning Supplies.
If for any reason you need to return an item, please read the information below.

Returns Period

You may return any product within 14 days of delivery.

Condition of Returned Goods

• Items must be unopened, unused, and in their original sealed packaging.
• Returned items must be in a resalable condition.
• We cannot accept returns for products that have been used, opened, or damaged unless they are faulty.

Faulty or Incorrect Items

If you receive an incorrect or faulty product, please contact us as soon as possible.

• If the error is ours, we will arrange collection or cover the cost of return.
• If the return is due to customer error (e.g. ordering the wrong item), return postage will be at your own expense.

How to Return an Item

1. Contact our customer service team with your order number and details of the item you wish to return.
2. We will provide instructions on how to send your items back.
3. Once we receive and inspect the goods, a refund or replacement will be issued as appropriate.

Refunds

Refunds will be processed using the original payment method once the returned goods have been received and checked.

Please could you arrange for this to be uploaded or tell me how I can do it.

All that’s there at the moment,  is in our terms & Conditions it states:

 Returns & Refunds

• Returns are accepted within [Insert Return Period] days, subject to our return policy.
• Refunds are issued per our refund policy.