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Privacy Policy

1. Introduction

Welcome to Depot Supplies (“we,” “our,” “us”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and protect your information when you visit https://depotsupplies.co.uk.

2. Data Controller Information

Depot Catering & Cleaning Supplies is a trading name of Maddisons UK Ltd, registered in England and Wales (Company No. 7642042).

Registered Office: 14 Grange Way Business Park, Colchester, Essex, CO2 8HF.

Maddisons UK Ltd is registered with the Information Commissioner’s Office (ICO) as a data controller.

ICO Registration Number: ZA904722.

3. Information We Collect

We may collect and process the following data:

  • Personal Information: Name, email address, phone number, billing and shipping address
  • Payment Information: Processed via secure third-party payment providers; we do not store card details
  • Technical Data: IP address, browser type, device information
  • Cookies and Tracking Data: Information about your visit, including pages viewed and time spent on the site

 

4. How We Use Your Data

We use collected data to:

  • Process and fulfil orders.
  • Provide customer support.
  • Improve our website’s functionality and user experience.
  • Comply with legal obligations.
  • Send promotional emails (where you have opted in).

 

5. Legal Basis for Processing

We process your data based on:

  • Contractual necessity (e.g. fulfilling an order).
  • Legitimate interest (e.g. improving our services).
  • Consent (e.g. marketing communications).
  • Legal obligations (e.g. tax and accounting compliance).

 

6. Sharing Your Data

We do not sell your personal data. We may share data with:

  • Payment processors (e.g. Stripe, PayPal).
  • Accounting software providers (e.g. Sage).
  • Courier and delivery services.
  • IT and website hosting providers.
  • Professional advisers where required.
  • Legal authorities where required by law.

Some of our service providers may process data outside the UK. Where this occurs, appropriate safeguards are in place in accordance with UK GDPR.

7. Data Retention

We retain personal data for as long as necessary to fulfil its purpose, comply with legal obligations, or resolve disputes.

8. Your Rights

Under UK GDPR and data protection laws, you have the right to:

  • Access your data.
  • Correct inaccurate data.
  • Request deletion of your data.
  • Object to processing.
  • Request data portability.

To exercise your rights, please contact us at info@depotsupplies.co.uk. We may need to verify your identity before responding.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

9. Security Measures

We implement appropriate technical and organisational measures to protect your personal data.

10. Cookies

Our website uses cookies. You can manage your cookie preferences through your browser settings.

11. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@depotsupplies.co.uk